Returns & Exchanges
At Glamnetic, we want you to love your look, which is why we offer a 30-day window for returns or exchanges on most items in their original condition. For hygiene reasons, used lashes and adhesives are generally non-returnable, but our support team is always here to ensure your satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Package Securely
Place the items in their original packaging to prevent damage during transit and attach the return shipping label clearly on the outside of the box.
- 4.Receive Your Refund
After our team inspects your return, your refund or store credit will be processed within 5-7 business days to your original payment method.